Submit a request – LeanData Help Center

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Subject

Priority of Request

Please select priority of your request based on business impact.

Affected Org IDs

Please provide the Salesforce Org ID for the environment experiencing the issue. If submitting multiple, please comma separate.

Example Record ID's

Please include example ID's (Lead ID, Contact ID, ETC.) that has experienced the issue. The example ID's allow us to investigate further with specific examples of the issue.

Grant temporary Salesforce Login Access to LeanData Support?

Are you able to grant or have you already granted temporary Salesforce login access to LeanData Support?

Issue Description

To expedite your request, please provide a detailed description of the issue you're experiencing, including the steps to reproduce.

Business Impact Description

Please provide details on how this issue may affect your Organization's processes for us to better understand the business impact.

Do you have a workaround for this issue?

If you have a current workaround for this issue, even if cumbersome, please explain.

Desired CC Contacts

Please enter any desired CC's that should be included on ticket communications. Please insert the email and separate with a comma, if multiple.

Product

Please select the best Product Category that relates to your issue.

Are you the LeanData Admin for your org?

Are you the working LeanData administrator that manages LeanData's instance for your org?

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